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Send us a message and it goes straight to the team — about a demo, your billing, or anything in the product you're not sure about.
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Frequently Asked Questions
Add your business and we check it's eligible. Then verify yourself as the owner — a selfie, a photo of your driver's licence, and your mobile number. It takes a couple of minutes and you're ready to transact. If your business has related parties, each of those needs verifying too.
No subscription and no account fees — you only pay for what you use. There's a fixed fee, shown in full before you commit, when you spread a payment over time, draw working capital or redraw a paid bill — and a small capped fee when an invoice you've sent is paid. Paying bills in full by bank transfer or PayID costs nothing. Cloudfloat Pro is a yearly membership rather than a subscription: it's there when you want member rates, a guaranteed funding limit and Working Capital.
If you're an established Australian business that has been GST registered for at least six months, yes. We work with every industry — there's no shortlist of sectors.
Payments run through Stripe, our payments partner, so no card or bank credentials are ever stored on our systems. Every payment is reviewed before it moves.
Cloudfloat is an Australian company, backed by Australian investors.